Terms of Use
These Terms and Conditions set out the rules that govern use of SunnyBet’s services and the relationship between the platform and its users. By registering, depositing, playing or otherwise using our site you accept these terms. We provide online casino and betting services and expect all players to follow the rules below; if you do not agree with any part of these terms, do not use the platform.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only one personal account is permitted unless we agree otherwise in writing. Do not share login details and notify us immediately if you suspect unauthorized access. We may require identity documents to verify your identity, payment methods or address before allowing withdrawals or continuing account activity. Failure to provide requested documents may result in temporary suspension or account closure.
Verification and security
Verification checks help protect your account and the platform. We may ask for government ID, proof of address or payment documentation. We use standard security measures to protect data in transit, and you must not attempt to breach or interfere with site security.
Eligibility
To use SunnyBet you must meet the minimum age requirement indicated on the site (at least 18 years where applicable) and be legally permitted to gamble in your location. Some countries and territories are restricted from registering or placing real‑money bets; acceptance is subject to checks and may vary by payment method. Using tools to bypass geographic restrictions may breach these terms and lead to account suspension.
Acceptable platform use
Use the site for lawful, personal entertainment only. Prohibited activity includes fraud, collusion, use of bots or automation, chargebacks, promotion abuse, and any attempt to manipulate game outcomes or promotions. We reserve the right to withhold funds, cancel bets or close accounts where abuse or suspicious activity is detected.
Bonuses and promotions
Promotions, bonuses and free spins are subject to specific terms published with each offer. Typical conditions include wagering requirements, eligible games, maximum bet limits while a bonus is active and expiry periods. Some offers may require a minimum deposit to qualify. Breach of bonus rules may lead to bonus forfeiture and account restrictions. Always read the applicable promotion T&Cs before claiming an offer.
Deposits and withdrawals
We accept several payment methods, including cryptocurrencies and standard payment options; availability varies by user. Minimum and maximum amounts, processing times and any network or provider fees depend on the chosen method. Withdrawals are subject to verification and internal checks and may be delayed where further review is required. We aim to process requests promptly but processing times may vary. If you have questions about payments, contact [email protected].
Dispute resolution
If you have a dispute, contact our support team so we can try to resolve the issue quickly. Raise the matter via live chat or [email protected] and include relevant account details and evidence. We will investigate and respond in a timely manner. In unresolved cases we may refer the matter to the processes described in our official dispute handling policies.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site or communicated to active account holders. Continued use of SunnyBet after changes are posted constitutes acceptance of the updated terms. Check this page regularly to stay informed.